Do I need to align my room to have equal border tiles?
The Room Planning section of the installation guide goes through step-by-step instructions on how to lay out your room with equal border tiles, giving you a more professional look. However, you do not necessarily need to have equal border tiles. You can start a room with a full panel and cut tiles only on one side.
How do I install the wall brackets on inside corners?
To install the wall bracket on an inside corner, you can abut the two wall brackets together or you can miter them at 45 degrees.
Can I order more connector clips if needed?
Each HG-Grid main comes with one connector clip. The connector clip attaches the end of one main to the beginning of another. The connector clips that are included with the mains should be sufficient to finish your room. However, if more connector clips are needed they can be purchased through the store where the HG product was originally purchased.
How do I cut border panels if I’m using a revealed tile?
On the revealed panels you will notice a lip around the edge of the tile. If you need to cut a border panel, you first need to cut the panel down to the border size you have calculated. To do this measure from the wall to the front edge of the cross tee. Then, lay the tile on the grid. Score the face of the tile along the edge of the wall bracket and pull the tile out of the grid. Run a utility knife along a straight edge cutting into the tile. Then cut into the side of the panel dropping out the corner of the tile.
How does the cross tee attach to the wall bracket?
The HG tee is not attached to the wall bracket in any way. It simply rests on the leg of the wall bracket.
Can HG-Grid be used outdoors?
Yes. We recommend using white HG-Grid components only to prevent color corrosion. Outdoor use of the product must be restricted to installations 1,000 square feet or less. Installations over 1,000 square feet incur too much expansion and contraction due to weather changes.
Do your products have a California Proposition 65 warning?
You may see a warning on this product regarding California’s Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986. It is intended to help Californians make informed decisions about protecting themselves from chemicals known to cause cancer, birth defects or other reproductive harm. The Proposition requires the state to maintain and update a list of chemicals known to the state to cause cancer or reproductive toxicity.
Proposition 65 is designed to inform consumers. This is not the same as a regulatory decision that a product is “safe” or “unsafe.” Our products emit no volatile organic compounds (VOCs) and are in no way harmful if the product is used for its intended purpose. At Acoustic Ceiling Products, customer satisfaction is our number one priority and we will be happy to provide any additional information, technical specs or data you may need on any of our products.